How to Evaluate Vendor SLAs, Uptime Guarantees, and Support Terms
Evaluate vendor uptime and support SLAs with a practical scorecard for definitions, exclusions, credits, claim evidence, response targets, and exit rights.
How to Create a Website Status Report: Template and Metrics
Create a weekly or monthly website status report with uptime, downtime, incidents, MTTR, latency, SLA status, trends, and a copy-ready template.
AWS vs Azure vs Google Cloud SLAs: Uptime and Service Credits Compared
Compare AWS, Azure, and Google Cloud uptime SLAs, redundancy requirements, exclusions, service credits, claims, and composite availability with proof.
RTO vs RPO: Disaster Recovery Objectives Explained
Understand RTO versus RPO with a timeline, worked examples, business-impact method, recovery tiers, backup requirements, testing, and monitoring.
Uptime Percentage Calculator: Allowed Downtime by SLA
Convert 99% through 99.999% uptime into allowed downtime per day, week, 30-day month, quarter, and year, with formulas for any custom target.
SLA Downtime Calculator: 99.9% vs 99.99% Downtime in Minutes & Hours
Calculate exact SLA downtime: 99.9% allows 43.8 min/month (8.76 hours/year); 99.99% allows 4.38 min/month. Complete downtime breakdown, formula, and SLA guide.
How to Calculate Website Uptime Accurately
Calculate website uptime from incident duration, define what counts as down, handle check intervals and partial failures, and compare results with an SLA.