How to Evaluate a Vendor SLA: What to Look For
How to read and evaluate a vendor SLA before you sign — uptime definitions, service credits, exclusions, claim windows, and the questions to ask.
How to Create a Website Status Report (Template & Metrics)
Build a website status report stakeholders trust: which uptime, performance and incident metrics to include, a reusable template, and how to automate the data.
Cloud SLAs Compared: What AWS, Azure & GCP Actually Guarantee
Compare AWS, Azure and GCP uptime SLAs — what 99.9%, 99.95% and 99.99% really guarantee, how service credits work, and why the SLA is not your real uptime.
RTO vs RPO Explained: Setting Disaster Recovery Objectives
RTO vs RPO made clear — what each means, how they differ, how to calculate them, how they relate to MTD, MTTR and backups, and how monitoring protects both.
Uptime Downtime Calculator: 99% to 99.999% Allowed Downtime
How much downtime does each uptime percentage actually allow? Full tables from 99% to 99.999% in seconds, minutes, hours and days per day, month and year.
99.9% vs 99.99% Uptime: Downtime Per Month/Year Calculator
Uptime SLAs explained: Understand the difference between 99.9% and 99.99% availability, calculate allowed downtime, and learn how to negotiate SLAs.
Calculate Website Uptime: Why 99.9% Isn't Enough
Learn to calculate website uptime, understand SLA percentages, and discover why that impressive 99.9% uptime guarantee still means hours of downtime every year.