How to Evaluate a Vendor SLA: What to Look For
How to read and evaluate a vendor SLA before you sign — uptime definitions, service credits, exclusions, claim windows, and the questions to ask.
Cloud SLAs Compared: What AWS, Azure & GCP Actually Guarantee
Compare AWS, Azure and GCP uptime SLAs — what 99.9%, 99.95% and 99.99% really guarantee, how service credits work, and why the SLA is not your real uptime.
Uptime Downtime Calculator: 99% to 99.999% Allowed Downtime
How much downtime does each uptime percentage actually allow? Full tables from 99% to 99.999% in seconds, minutes, hours and days per day, month and year.
PCI DSS Monitoring: What Compliance Auditors Expect
PCI DSS requires continuous monitoring of payment systems. Learn how monitoring satisfies Requirements 10 and 11 for cardholder data environments.
HIPAA Compliance Monitoring: What Auditors Expect
HIPAA requires safeguards for ePHI availability and integrity. Learn how monitoring satisfies the Security Rule and audit requirements.
Monitoring for GDPR Compliance: What Auditors Expect
GDPR requires availability and integrity of personal data. Learn how monitoring satisfies Article 32 and the records auditors look for.
Monitoring for SOC 2 Compliance and Audit Requirements
SOC 2 requires continuous availability monitoring and evidence. Learn what auditors look for and how monitoring satisfies the criteria.
99.9% vs 99.99% Uptime: Downtime Per Month/Year Calculator
Uptime SLAs explained: Understand the difference between 99.9% and 99.99% availability, calculate allowed downtime, and learn how to negotiate SLAs.