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On-call for small teams

The right person’s phone rings when something breaks

Rotations, escalation policies, phone calls and SMS, fed by the alerts you already have in Grafana, Datadog, Sentry and CloudWatch. €12 per responder, without the enterprise contract.

Get a test call in 2 minutes Work out your price

14-day trial · up to 5 responders · no credit card

From alert to awake in under a minute

One path, every time. If nobody answers, it keeps going until someone does.

  1. 1 · Alert

    Something breaks

    Grafana fires, Sentry spikes, or a Webalert monitor sees your site go down.

  2. 2 · Route

    Who’s on call?

    The rotation decides, including overrides when someone swaps a shift.

  3. 3 · Page

    Their phone rings

    SMS right away, a call after 2 minutes, or whatever rules each person sets.

  4. 4 · Escalate

    No answer? Next person

    Press 1 to acknowledge. Otherwise the escalation policy wakes the next level.

What small teams actually use

The parts of PagerDuty and Opsgenie that matter when you’re 2 to 20 engineers, and none of the setup project.

Rotations and overrides
Daily or weekly rotations with layers for follow-the-sun, plus one-off overrides when someone’s on holiday. Everyone gets a calendar feed of their shifts.
Escalation policies
Page the on-call person, then the secondary, then the team lead. If a page can’t reach anyone, it escalates straight away instead of waiting.
Calls and SMS that wake you
Press 1 on the call or reply 1 to the SMS to acknowledge. Each person picks their own rules: SMS now, call after 2 minutes, email too.
Alerts from the tools you have
Grafana, Prometheus Alertmanager, Datadog, New Relic, Sentry, Amazon CloudWatch, email and webhooks. Alert storms are grouped, so one outage is one page.
No silent gaps
Admins get a warning ahead of time when a rotation would page nobody, and maintenance windows keep planned work from waking anyone.
Monitoring in the same place
Uptime, SSL, DNS, port and cron monitors, plus status pages, come with the plan. No separate tool to find out your site is down.

What on-call costs your team

Starter plan plus €12 per responder a month. Each responder brings 30 SMS and 15 calls, shared by the team, and paging never stops at the allowance.

Webalert (Starter + on-call)
€69/mo
PagerDuty Professional
$125/mo
Better Stack (per responder)
$170/mo

Monthly list prices from each vendor’s pricing page, October 2026: PagerDuty Professional $25 per user, Better Stack $34 per responder. Competitors are in USD. Webalert billed yearly is €7.20 + €9.60 per responder.

Moving off Opsgenie?

Atlassian has stopped selling Opsgenie and ends support in April 2027. If your team uses it for rotations, escalations and phone paging, that’s exactly what Webalert does, with the same integrations pointed at a new URL.

Import your schedules and escalation policies straight from Opsgenie. Paste an API key, see exactly what will be created, and pick what to bring across. Anything Webalert can’t copy exactly is pointed out, and the key is never stored.

Then run both side by side during the trial: point one Grafana or Datadog alert at Webalert, and switch when you trust it.

Questions about on-call

What does on-call cost?
€12 per responder per month (€9.60 billed yearly), on top of the Starter plan (€9/month) or Business plan (€29/month). Each responder includes 30 SMS and 15 voice calls a month, shared by the team. Paging never stops at the allowance: extra SMS are €0.10 and extra calls €0.40. See pricing.
Who counts as a responder?
Anyone who takes part in an on-call rotation or escalation policy. Teammates who only look at dashboards, monitors and incidents don’t need a responder seat.
Which tools can page us?
Grafana, Prometheus Alertmanager, Datadog, New Relic, Sentry, Amazon CloudWatch (through SNS), email and any tool that can send a webhook. Webalert’s own uptime, SSL, DNS, port and heartbeat monitors page you too. Starter includes 3 inbound integrations and Business includes unlimited.
We’re on Opsgenie. Should we move now?
Atlassian has stopped selling Opsgenie and is ending support in April 2027, so every Opsgenie team has to move somewhere. Webalert covers what most small teams use Opsgenie for: rotations, escalation, phone and SMS paging, and alerts from Grafana, Datadog, Sentry and CloudWatch. Import your Opsgenie schedules and escalation policies in a few minutes, then run both side by side before you switch.
Is there a free trial?
Yes. Every new account gets 14 days with on-call for up to 5 responders, with no credit card. The trial includes 30 SMS and 15 calls a month; past that, pages go by email until you add a card. You can confirm your phone and get a test call in the first minute.
How do we acknowledge a page?
Press 1 on the call, reply 1 to the SMS, or tap the link in the SMS or email. Acknowledging stops the escalation, so the next person isn’t woken up.

Hear what a page sounds like

Create an account, confirm your phone, and we’ll call you with a test page. Then point your first alert at it.

Get a test call in 2 minutes

14-day trial with up to 5 responders. No credit card.