Which plans include the New Relic integration?

Starter includes 3 inbound integrations and Business includes unlimited. Phone and SMS paging is the on-call add-on at €12 per responder a month, and every trial includes it for up to 5 responders.

Does it page by phone?

Yes. Each person sets how they’re paged, for example SMS right away and a call after 2 minutes. Press 1 on the call or reply 1 to the SMS to acknowledge and stop the escalation.

What if nobody answers?

The escalation policy moves to the next level: the secondary, then the team lead, as many levels as you set. A page that can’t reach anyone escalates straight away.

Can I try it before paying?

Yes. Every new account gets a 14-day trial with on-call for up to 5 responders, no credit card.

Page your on-call team from New Relic issues

Add Webalert as a webhook destination in a New Relic workflow. New issues open an incident and page whoever is on call; when the issue closes in New Relic, the incident resolves.

Start a 14-day trial See the setup

No credit card · on-call for up to 5 responders · New Relic Applied Intelligence workflows.

Set it up in a few minutes

1
In Webalert, go to Integrations → Add integration → New Relic, pick the escalation policy to page, and save. Copy the webhook URL and signing secret; the secret is shown once.
2
In New Relic, create a Webhook destination with the webhook URL.
3
Add the X-NewRelic-Webhook-Secret header with the signing secret.
4
Use the destination in the workflow for the issues that should page, then send a test notification.

What Webalert does with New Relic alerts

Opens an incident for a new New Relic issue and pages the escalation policy.
Adds updates to the incident’s timeline as the issue changes state.
Resolves the incident when the issue closes.
Deduplicates repeat deliveries, so workflow retries stay quiet.

Who gets paged comes from your on-call rotation and escalation policy. Each person picks how they’re reached: SMS, phone call, email, push or Slack.

Questions

Which plans include the New Relic integration?: Starter includes 3 inbound integrations and Business includes unlimited. Phone and SMS paging is the on-call add-on at €12 per responder a month, and every trial includes it for up to 5 responders.
Does it page by phone?: Yes. Each person sets how they’re paged, for example SMS right away and a call after 2 minutes. Press 1 on the call or reply 1 to the SMS to acknowledge and stop the escalation.
What if nobody answers?: The escalation policy moves to the next level: the secondary, then the team lead, as many levels as you set. A page that can’t reach anyone escalates straight away.
Can I try it before paying?: Yes. Every new account gets a 14-day trial with on-call for up to 5 responders, no credit card.

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Hear your first New Relic page in minutes

Start a 14-day trial

No credit card · on-call for up to 5 responders