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Page your on-call team from Datadog monitors

Connect Datadog with its Webhooks integration. When a monitor triggers, Webalert opens an incident and pages whoever is on call by SMS and phone call. When the monitor recovers, the incident resolves.

Start a 14-day trial See the setup

No credit card · on-call for up to 5 responders · Datadog monitors that notify a webhook, on any Datadog site.

Set it up in a few minutes

  1. 1

    In Webalert, go to Integrations → Add integration → Datadog, pick the escalation policy to page, and save. Copy the webhook URL and signing secret; the secret is shown once.

  2. 2

    In Datadog, go to Integrations → Webhooks → New. Name it webalert and paste the webhook URL.

  3. 3

    Replace the payload with the one below, so Webalert can match each recovery to the alert it closes.

  4. 4

    Turn on Custom Headers and add {"X-Datadog-Webhook-Secret": "<signing secret>"}.

  5. 5

    Add @webhook-webalert to the message of each monitor that should page, then use Test Notifications on one of them.

Datadog webhook payload

{
  "id": "$ID",
  "title": "$EVENT_TITLE",
  "text": "$EVENT_MSG",
  "alert_transition": "$ALERT_TRANSITION",
  "alert_id": "$ALERT_ID",
  "alert_cycle_key": "$ALERT_CYCLE_KEY",
  "priority": "$PRIORITY",
  "link": "$LINK",
  "date": "$DATE"
}

What Webalert does with Datadog alerts

  • Opens an incident when a monitor triggers and pages the escalation policy.
  • Adds warnings and other transitions to the incident’s timeline.
  • Resolves the incident when the monitor recovers.
  • Deduplicates retried deliveries, so Datadog’s retries stay quiet.

Who gets paged comes from your on-call rotation and escalation policy. Each person picks how they’re reached: SMS, phone call, email, push or Slack.

Questions

Which plans include the Datadog integration?
Starter includes 3 inbound integrations and Business includes unlimited. Phone and SMS paging is the on-call add-on at €12 per responder a month, and every trial includes it for up to 5 responders.
Does it page by phone?
Yes. Each person sets how they’re paged, for example SMS right away and a call after 2 minutes. Press 1 on the call or reply 1 to the SMS to acknowledge and stop the escalation.
What if nobody answers?
The escalation policy moves to the next level: the secondary, then the team lead, as many levels as you set. A page that can’t reach anyone escalates straight away.
Can I try it before paying?
Yes. Every new account gets a 14-day trial with on-call for up to 5 responders, no credit card.

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Hear your first Datadog page in minutes

Start a 14-day trial

No credit card · on-call for up to 5 responders