Incident Management
Create incidents with status updates and timelines. Schedule maintenance windows that pause alerts. Notify subscribers automatically.
Everything You Need for Incident Response
- Incident creation with timelines
- Create incidents manually or let them be auto-created from monitor failures. Every incident gets a full timeline showing when it started, each status update, and when it resolved.
- Status update posting
- Post updates as you investigate and resolve. Move through investigating, identified, monitoring, and resolved stages to keep everyone informed on progress.
- Automatic subscriber notifications
- Subscribers on your status page are notified by email at each stage of an incident automatically.
- Maintenance window scheduling
- Schedule maintenance windows that pause alerts during deploys so your team isn't woken up for planned work.
- Auto-create from monitor failures
- When a monitor goes down, an incident can be created automatically and linked to the affected service.
- Linked to status pages
- Incidents appear on your public status page in real-time, giving customers full visibility without extra work.
How It Works
1
An incident is created (manually or auto)
Create an incident yourself or let Webalert auto-create one when a monitor fails.
2
Post updates as you investigate and resolve
Add status updates at each stage. The timeline builds automatically for full transparency.
3
Subscribers are notified at each stage
Email notifications go out to subscribers whenever the incident status changes.
Related Features
Status Pages
Keep your customers informed with branded public status pages showing real-time uptime.
Uptime Monitoring
Monitor your websites and APIs 24/7 from multiple global regions with instant alerts.
Smart Alerting
Reduce alert fatigue with anomaly detection, flap detection, and alert correlation.
Keep your customers informed during every incident
Free forever plan with 3 monitors. No credit card required. Set up in under 2 minutes.
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How to Build a Status Page That Builds Trust
Best practices for transparent incident communication via status pages.