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Is Intercom Down Right Now?

Check if Intercom (intercom.com) is down for everyone or just you. We test the site from our servers to verify real outages vs local DNS/cache issues.

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Is Intercom down for everyone or just you?

This is the question that matters most. Our checker requests intercom.com from our own servers, completely separate from your network — so the result reflects what the rest of the internet sees, not just your connection.

  • If we say it's down: the outage is real and affects everyone. You'll just have to wait until Intercom fixes the issue.
  • If we say it's up, but you can't load it: the problem is local to you — usually a DNS cache, a VPN, a firewall, browser cache, or your ISP. Try a different network and an incognito window.

What a Intercom outage looks like

Intercom outages tend to show up in the Messenger on customers’ sites or in the inbox for support teams: the Messenger does not load, conversations stop syncing, or notifications are delayed while intercom.com still responds. We check intercom.com externally. Intercom’s status page (now served under Fin Status) lists Messenger, inbox, and API components separately.

Typical issues: Messenger failing to load on customer sites, inbox and conversation sync delays, delayed email or push notifications, and API or webhook errors.

Official Intercom status page — we check intercom.com from our servers; their page covers components we cannot see from the public homepage.

Don't keep re-checking by hand

A one-off check only tells you about right now. Webalert checks your site every few minutes from multiple regions and alerts you by email or Slack the moment it goes down — free forever, no credit card.

Start Free Monitoring See the Free Plan

Frequently asked questions

Is Intercom down for everyone or just me?
You can check the real-time status of Intercom above. We request intercom.com from our servers. If it's up for us but not for you, the problem is likely your local network, DNS cache, or ISP.
How can I get alerted when Intercom goes down?
You can set up a free uptime monitor on Webalert to check intercom.com every few minutes and alert you via email or Slack the moment it goes down.